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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Customer Service (Domestic),Customer Service (International) |
| EmploymentType | Full-time |
Online Support Specialist Desired Candidate Profile The candidate will be responsible for handling inbound calls for US customers and troubleshooting their technical problems for desktop / laptop. Advance troubleshooting skills for : Operating systems - Windows 7 , Vista , XP. Virus & Spyware Removal. Internet connectivity and networking issues (Wireless Router Setup). Strong customer service skills and problem - solving capabilities. Flexible to work in Rotational Shifts & 24X7 environment. EDUCATION : Bachelors Degree (B.Tech , MCSE / CCNA certified preferred). EXPERIENCE : Minimum 1 Year of experience in an International Voice based Technical Support . INDUSTRY TYPE : BPO / Call Centre / ITeS. NO. OF OPENINGS : 30 Apply Now ,
Keyskills :
online supportvirusitestroubleshooting skillsinternational voicefinancial serviceswindows 7inbound callscustomer servicetechnical supportoperating systemsbpo24x7plsqlapplication servicesccnamcsesqlcall center