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Process Developer - OTC Cash Apps

2.00 to 5.00 Years   Gurugram   23 Jan, 2023
Genpact India Pvt Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Process Developer, CollectionsWe are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Order to Cash domain. This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration. The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. Receive notification for reimbursement and perform acceptability analysis within threshold Qualifications Minimum qualifications B.Com Graduation Relevant work experience Preferred qualifications Good Communication Skills Ability to learn ERP systems Good analytical and problem-solving skills Excellent MS Office skills including MS Excel Good conceptual knowledge and experience in tax activities preferred,

Keyskills :
sapaccountsaccountingcustomer relationsbasisorder to cashms officeoffice skillscustomer focusproblem solvingcustomer servicedispute resolution

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