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RSA Archer Platform Administration SW/Application Tech Support Practitioner

6.00 to 8.00 Years   Gurugram   18 Jan, 2021
Accenture
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :9
  • Work Experience :6-8 years
  • Work location :Gurugram
  • Must Have Skills :RSA Archer Platform Administration
  • Good To Have Skills :No Technology Specialization
  • Job Requirements :
      • Key Responsibilities : A Support and maintenance of Security Group configuration and user profile configuration B Monthly or quarterly enhancements release C Support and manage Incident SLA D Mange access related to Oracle databases E Raise Change Request or Incident or Work Order in Remedy F Support and manage user tickets and Job failures G Manage onboarding offboarding transfer change of role requests for user
      • Technical Experience : A Experience in Security configuration B Experience in Active directory or Create Active directory Groups C Understanding of different roles and accesses to be given based on Security Profile D Experience in Security configuration E Experience in Active directory or Create Active directory Groups F Understanding of different roles and accesses to be given based on Security Profile G Hands on knowledge of Asset Management Tools like Maximo ARM PASTA
      • Professional Attributes : A: Good verbal and written communication skill to connect with customer at varying levels of organization B: Ability to operate independently and make decision
    • Educational Qualification : Graduate
,

Keyskills :
certified tips trainerwork orderactive directoryasset managementcommunication skillsprofessional serviceswritten communicationtechnology operationsinformation technology

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