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Senior Operations Manager

7.00 to 8.00 Years   Gurugram   15 Oct, 2021
Jones Lang LaSalle (JLL)
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryReal Estate
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Senior Operations Manager Property and Asset ManagementWhat this job involves You will oversee the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:

  • Responsible for overseeing the operations for all sites and to ensure that our operations are in line with regulatory requirements, internationally accepted best practices & applicable systems.
  • Responsible for coordination with site team and ensure timely completion of Major and other works at sites
  • Ensure look and feel at the sites.
  • Customer Relationship Management in coordination with site team. Ensure adherence of meeting calendar and timely closure of open points
  • Responsible for meeting financial targets for the account and support /find new avenues for increase in revenue
  • Responsible for closing all audit findings
  • Responsible for tracking and closure of open operational items
  • Responsible for Implement MAD program
  • Ensure implementation of IMS across sites.
  • Ensure implementation of uniform SOPs / Account Plan across sites.
  • Ensure implementation of new initiative/ best practices to improve efficiency and enhance service levels across all sites
  • Ensuring uniformity of training calendar across all sites and conducting of trainings from SMEs, Sites and HO
  • Ensure implementation of all JLL technological tools and ensure adherence at sites
  • Ensure timely submission of reports from the sites.
  • Attrition Management at sites
  • Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices, and new developments.
  • Conduct routine and surprise audits of the sites to conform the adherence of SOPs
  • Ensure timely submission of MIS and related report to respective stakeholder.
  • Ensure timely response on mails, occupant concern resolution and minute of meeting circulation.
  • Support JLL emerging business by sharing the leads of works taken up at the sites
  • Demonstrate usage of training tool for self-development
  • Inculcate the culture of appreciation
  • Take part and drive JLL initiatives like D&I, CSR, Safety Week etc
  • Imbibe JLL culture and values
  • Support Account Director in people performance evaluation/assessment and succession planning
  • Any other task / responsibility assigned by the management time to time
Clients:You will be working on Brookfield Portfolio , which is a Commercial Property, located at GurgaonSite dynamics:Work Schedule: Site team:e.g.: Property Manager 2 Other details if anyReporting:You will be reporting to Key Account Director.Sound like you Here is what we re looking for:Being Analytical and MeticulousUnderstanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skillsQualificationsYou will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at AccomodationRequestam.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.,

Keyskills :
management servicessalesrelationship managementequal employment opportunityproblem solvingfinding opportunitiesregulatory requirementsaffirmative actionmanagementkey accountcustomer relationsinvestment managementmarketingproperty managemen

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