Senior Specialist - Market Research - Secondary Research Service

Job Description

- The Senior Market Research Specialist will work on high impact client inquiries and help clients with actionable advice.- The associate will conduct research on Gartner platforms and will frame the client response in the form of a structured framework. Helping junior colleagues create high quality inquiry response will also be an added responsibility.What you will do :- Utilize existing Gartner research and all relevant digital platforms to prepare high quality advice in form of written response deliverable for Gartner clients- Conduct research using both systematic and intuitive secondary research techniques- Prepare the response in the form of a structured format or a pre-defined framework - The response should be crisp, precise and actionable in nature- Follow QC guidelines carefully. Reach out to stakeholders for their inputs on the response quality and future improvements- Ability and comfort to work independently on unstructured inquiries, collaborate proactively with different stakeholders and demonstrate full ownership of the task assigned- Lead, manage and expand engagement with global analyst community- Engage with Research Engagement Services (RES) stakeholders on a regular basis suggest scheduling changes, best practices and analyst recommendations- Deliver written responses on time and maintain high quality standards of the advice- Manage inquiry workload, timelines and provide feedback to the specialist working on those inquiries- Develop vertical/Tech subject matter expertise. Position yourself as go-to-person for specific subject understanding- Conduct a thorough internal quality check as per the laid-out process and ensure a quality delivery- Manage internal MIS and ensure timely reporting of KPIs in defined format and frequency- Provide project scores to specialists on selected inquiries on a regular basis and suggests improvement points- Timely escalation of things in case any challenges arises and have a solution-oriented mindset- Provide constructive feedback to peers as well as be receptive to feedback from peersWhat you will need :- Graduate + MBA (IT/Ops) from leading B-schools- 3-7 years of experience in the research industry dealing with Technology areas such as Applications, Data & Analytics, Infrastructure & Operations, Security & Risk etc.- Eagerness to Learn: Awareness of technology topics, hardware/software/services basics, changing technology trendsand learning about different tech vendors- Problem Solving Skills: Analytical skills and the ability to think independently. Candidate must possess a - can do- attitude and should be a self-motivated individual- Strong working knowledge of MS Word, PowerPoint and Excel tools etc.- Strong communication skills - oral & written: Should structure all communication for meaning and flow with strong command on English language.- Should be able to manage projects/inquiries of fellow associates and be able to work in a highly dynamic work environment- Ability to communicate effectively and manage global stakeholders- expectationsWho you are:- We are looking for creative, analytically strong, articulate and self-motivated individuals who would like to develop a strong knowledge of technology doamins along with building consultative problem-solving skills. Some of the sharedcharacteristics of our successful hires include:a) Strong appetite to dive deep into a given technology domain/s to develop expertise and distill key findings.b) Ability to gather, analyze, restructure, identify and create original insights from qualitative and/or quantitative data.c) Strong oral and written communication skills.d) Competence for meeting deadlines, multi-tasking and managing work under ambiguity/uncertainty (e.g., changing factors, limited information)e) Aspiration to constantly learn and improve.,

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