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Specialist - Business Support Analyst

5.00 to 8.00 Years   Gurugram   21 Jan, 2022
Sun Life India
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryInsurance
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

You are as unique as your background, experience and point of view. Here, you ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Unique Requirements:Should be comfortable with 12:30 PM- 8:30 PM shift time ( 5:30 PM- 2:00 AM for 1-2 weeks in a month)Core Responsibilities:

  • Provide ongoing support to the Actuarial AXIS application, operations team, on-call, problem analysis, resolution and escalation;
  • Lead work on regular maintenance activities required to keep the applications working at expected levels.
  • Configure and install software products, patches, vendor releases in multiple environments
  • Hands on experience in Python for Data Prototyping, and delivering projects in Data related projects using different AWS technologies like S3, Lambda, Glue, PySpark(Must)
  • AWS (Good to have)
  • Enhancements and changes to the Glue, lambda, ETl jobs
  • Apply analysis skills to understand and assess the impact of infrastructure and technical changes within the environment
  • Recommendations and alternatives for system enhancements
  • Take complete ownership of work assignments and ensure the successful completion of assigned tasks
  • Establish and maintain constructive relationships with offshore and 3rd party team members, business partners, subject matter experts and software vendors.
  • Create and maintain technical documentation for supported systems
  • Provide coaching to other team members on tools, techniques and processes
  • Ensure Sun Life Information Security Policies and GCC are complied to in any solution
  • Contribute to defining timetables, project plans and product roadmaps
Key Expertise Required
  • Bachelor degree in Computer Science /IT
  • Experience working with complex technical environments, multiple IT platforms (Windows, Unix, Cloud, Mainframe)
  • Good understanding of relational databases concepts (SQL Server)
  • Knowledge of SQL query language
  • Experience with Windows/Unix scripting languages
  • Experience with SFTP and TCP network protocols
  • Experience with ETL development
  • Experience with Job schedulers
  • Experience in supporting transactional application systems
  • Knowledge of Active Directory, Single Sign-On and Web Hosting concepts
  • Experience with integrating vendor packages into an established production environment consisting on various technologies and platforms
  • Proficient with the ITIL framework and processes such as Change, Incident, Problem and Configuration Management
  • Experience with the System Development Life Cycle and Project Management Life Cycle Methodologies (SDLC, PMLC, CMMI)
  • Strong analytical and problem solving skills with ability to analyze situations/problems systematically and deliver effective right-sized solutions in a timely manner
  • Experience with managing and coordinating team activities in a multi-site environment
  • Strong organizational and planning skills
Experience
  • 5-8 years of experience
Job Category:Business Analysis - SystemsPosting End Date:,

Keyskills :
marketingactive directoryfunctionalqualitycomputer sciencecustomer relationssubject matter expertslife cycleproject plansweb hostingsalesproblem solvingitil frameworksingle signon

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