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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Hardware / Networking |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Sr. Executive CRM / Asst. Manager CRM Customer Service / Operation Number of Position Job Posted On 16, May 2017 Job Details : Candidate should have excellent command over English language (Verbal & Written) , Should have minimum 3 years of experience into customer care services ( Front End customer interactions and preferably Real Estate) Identifying & fulfilling day to day operational requirements for the team, Handling walk- in customers and ensure 100% complete customer satisfaction. Identify opportunities for process correction / improvements, handling escalated queries of clients, Validation of daily, weekly and monthly reports sent to the respective HODs, Supervising that all the clients queries, requests and complaints are resolved in timely manner. placeholder= Enter brief description about Job Candidate should have excellent command over English language (Verbal & Written) , Should have minimum 3 years of experience into customer care services ( Front End customer interactions and preferably Real Estate) Identifying & fulfilling day to day operational requirements for the team, Handling walk- in customers and ensure 100% complete customer satisfaction. Identify opportunities for process correction / improvements, handling escalated queries of clients, Validation of daily, weekly and monthly reports sent to the respective HODs, Supervising that all the clients queries, requests and complaints are resolved in timely manner. placeholder= Enter brief description about Job Candidate should have excellent command over English language (Verbal & Written) , Should have minimum 3 years of experience into customer care services ( Front End customer interactions and preferably Real Estate) Identifying & fulfilling day to day operational requirements for the team, Handling walk- in customers and ensure 100% complete customer satisfaction. Identify opportunities for process correction / improvements, handling escalated queries of clients, Validation of daily, weekly and monthly reports sent to the respective HODs, Supervising that all the clients queries, requests and complaints are resolved in timely manner.,
Keyskills :
frontend customercare ts customerservice englishlanguage operationalrequirements care english command operations validation supervision WebStandards onthlyrep BackEndWebDevelopment CrossbrowserCompatibilit