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Sr.Key Account Manager

7.00 to 10.00 Years   Gurugram   06 Dec, 2021
Daffodil Software Private Limited
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Duties and responsibilities :Diligently handling a dedicated portfolio of key accounts to:

  • Build a complete understanding of the client s needs and expectations
  • Develop a long-term and trusting relationship with key stakeholders
  • Resolving client s key issues and complaints
  • Managing communication between client and internal stakeholders
  • Staying on top of client s needs, vision, IT roadmap, and any anticipated deviations
  • Develop an in-depth understanding of the account, their business, and key stakeholders
  • Improving per account revenue by effective up-selling and cross-selling
  • Grab a higher share of clients annual IT spend by pitching relevant services and broadening their required product portfolio base
  • Track delivery timelines and quality to ensure the highest quality of deliverables are being produced on time
  • Presenting reports to senior management on account progress, goals, and quarterly initiatives
Requirement :
  • Goal-oriented, organized team player able to manage conflict
  • Able to mentor, encourage and lead a team
  • Self-motivated and self-driven
  • Excellent interpersonal relationship skills
  • Ability to analyze data and sales statistics and translate them into a better strategy
  • Excellent verbal and written communication skills
  • Superior MS Excel and PowerPoint skills
  • Strong negotiation skills, with the ability to follow through on client contracts
  • Proven results of delivering client solutions and meeting sales goals
,

Keyskills :
key accountsclient solutionssenior managementproduct portfolionegotiation skillswritten communication

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