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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 4.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International)Technical Support / Helpdesk |
| EmploymentType | Full-time |
Job Responsibility: 1. Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests2. Maintain a healthy and transparent AR while keeping in mind customer satisfactionGenpact 3. Follow up on customer/internal disputes, customer questions and working between departments to get a resolutionGenpact4. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.Work experience background required:Excellent verbal and written communication skills Basic Knowledge of Excel B2B Collections, first party, 3rd party Collections9717439187
Keyskills :
communication bpo collection ustomer service skills collectionsprocess australianshift internationalbpo voice callcenter 1partycollection