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Wireless Technologies Operations SW/Application Tech Support Practitioner

6.00 to 8.00 Years   Gurugram   18 Oct, 2021
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com Accenture | Let there be change We embrace change to create 360-degree value www.accenture.com

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :9
  • Work Experience :6-8 years
  • Work location :Gurugram
  • Must Have Skills :Wireless Technologies Operations
  • Good To Have Skills :Enterprise Network Operations
  • Job Requirements :
      • Key Responsibilities : 1 Perform daily operational tasks submitted by customer through ticket system 2 Prepare network or infrastructure Visio topology diagrams, write SOP, maintenance plans and provide status reports 3 Troubleshoot network problems, network device configurations coordinate with other teams various department administrators to facilitate connectivity issue resolution 4 Provide technical support to various departments and users with regards to wireless infrastructure
      • Technical Experience : 1 Advance knowledge on BGP, OSPF routing protocol, VRF and virtualization, overlay technologies, Network load balancing, route summarization, route distribution, Quality of Service, Wireless deployment and troubleshooting, DC LAN, VSS, Stack switching, IP services, level 3 troubleshooting on WAN and DCLAN, Wireless 2 Product knowledge must on Nexus, Cisco ISR, Cisco ASR, F5 Big IP load balancer, Cisco Wireless and Aruba 3 Experience in NOC handling and wireless support tools and applications
      • Professional Attributes : 1 Good Communication Skills 2 Previous experience working with cross geography teams 3 Ability to work under pressure 4 Flexible for 24/7 shifts
      • Educational Qualification : BE Preferably
    • Additional Information : Ready to work in Shifts
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Keyskills :
quality of servicenetwork load balancingload balancingcisco wirelessprofessional servicestechnology operationsinformation technologynoclanwanbgpvssisrsop

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