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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Coach sellers on setting up their seller central account to ship Prime orders Facilitate onboarding of sellers onto a new carrier to deliver Prime orders to buyers within 1 business day Encourage sellers to add more selection to Seller Fulfilled Prime Monitor sellers performance including late shipping, packaging issues, oversize and overweight packages, refund processing. Send warnings emails to offenders.We are looking for a bright and motivated individual to build their career with our Existing Seller Management team. To join our team you have to: Work autonomously and deal with ambiguity Identify root causes of customer/carrier problems and drive resolution instantly Be flexible and adaptable to learn new processes, B2.2/C1 Certification in German Language and Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience (preferable in account management) Advanced computer literacy in Microsoft Office (especially MS Excel) applications Ability to work with IT systems, understand and work with XML feeds, SQL/DW. Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner. Interest in e-Commerce/Online business. Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required. Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence Creative and analytical problem solver with a passion for operational excellence. Ability to work with IT systems, understand and work with XML feeds, SQL/DW would be an added benefit. B2.2/C1 Certification in German Language and Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience(preferably account management) Advanced computer literacy in Microsoft Office (especially MS Excel) applications Ability to work with IT systems, understand and work with XML feeds, SQL/DW. Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner. Interest in e-Commerce/Online business. Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required. Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence
Keyskills :
operational excellencechallenging environmentprimecomputer sciencerootgerman languagegermancomputer literacymicrosoft officecustomer experiencexmlcommunication skillsworking experience