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Advanced Support Engineer - Hyderabad, India

10.00 to 17.00 Years   Hyderabad   04 Jan, 2022
Dell
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Dell Boomi, the market-leading provider of on-demand integration technology and the creator of AtomSphere, the industrys first-to-market Integration Cloud , is recruiting for the position of Advanced Support Engineer. The Advanced Support Engineer will be responsible for managing and resolving technical issues for Dell Boomi partners and customers.Role Responsibilities

  • Be a key part of the full product development lifecycle of software applications offered by Boomi
  • Investigate and resolve complex customer issues; maintain high customer satisfaction
  • Work independently with a moderate level of guidance from engineering management
  • Work comfortably within a high pressure environment
  • Design, implement and unit test changes to Boomi products including enhancements, defect fixes and/or configuration adjustments
  • Recommend best practices and techniques to customers
  • Research, validate and recommend key solutions
  • Mentor other Boomi engineers, including design collaboration and code reviews
  • Be an active member of an Agile team, collaboratively realizing features through continuous development, test and delivery
Requirements
  • Bachelor s or Master s degree in Engineering or Computer Science
  • 10+ years of commercial experience in software development using the Java programming language including the use of some IDE with a solid understanding of object oriented design concepts for delivering and maintaining a software product
  • Experience in designing and implementing highly scalable, high throughput web applications and backend systems
  • Technical understanding of SQL, Hibernate, XML and JSON
  • Knowledge of SOA concepts
  • Technical understanding of Web Services technologies including REST, SOAP and WSDL is required
  • Exposure to mature development processes including use of source code control systems like Git
  • Demonstrated comfort with videoconferencing systems such as Zoom and Microsoft Teams
Preferences
  • Knowledge of RIA technologies, especially GWT is a plus
  • Knowledge of Agile development methodology is a plus
  • Knowledge of Linux/Unix environments is a plus
  • Strong reading, writing and oral communication skills
  • Work experience with an enterprise software or web company is important
Additional Job DescriptionDell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here. #NJP ,

Keyskills :
object oriented designswitcheseuropean works councilshigh throughputlanhigh pressuretroubleshootingequal employment opportunityweb servicesnetworkingoperating systems

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