CB_Wholesale KYC Operations_Client Data Specialist IV

Job Description

The WM KYC Senior Team member will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards in a timely fashion. In addition, the WM KYC Senior Team member will validate all documentation provided in the end to end operational KYC activities of new clients and subsequent periodic renewal process of all clients ensuring a high quality product. The WM KYC Senior Team member is expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation.Responsibilities

• Understanding and implementation of KYC standards, guidelines, policies and procedures
• Handling and maintenance of confidential client documentation
• Collection and verification of confidential client data via publically available and internal sources
• Understand the firm s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD),Specialized Due Diligence(SpDD) and Product Due Diligence requirements (PDD)
• Compare and contrast differences within KYC records , highlight and escalate any discrepancies
• Review of client data/processes to meet firm wide quality standards
• Communicating/escalating issues to management when applicable
• Ability to learn and communicate a new process to a team
• Strongly engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline
• Proactively identifies opportunities to refine a process and increase operational efficiencies
• Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
• Be part of the holistic client review team to follow up on outstanding alignment items within various LOBs and/or GFCC to close loop on the alignment
• Be flexible to work on other migration/remediation projects including Screening resolution , other LOB holistic alignment or Quality Assurance
• Comment on trends/behavior relating to account due diligence and activity review
• Ability to comprehend the KYC risk factors and draft the overall risk summary for the client

Qualifications

• Bachelor s Degree and/or Graduate Degree
• Knowledge of KYC is essential with at least 5-10 years experience (Audit, Control, Risk, AML, and Research may also be areas of experience)
• Must be able to work and contribute effectively in stressful situation
• Strong research, analytical and comprehension skills, with ability to analyze large amounts of data
• Client focused with strong customer service skills (e.g. oral and written communication skills)
• Ability to multi-task and meet deadlines against a high volume work schedule
• Experience adhering to controls and compliance standards
• Able to grasp/learn concepts and procedures quickly
• Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint
• Must be detailed oriented and analytical
• Ability to work both independently and as a team in a fast paced production environment
• Flexibility of operating hours to include overtime, holidays, and weekend testing
• A strong sense of ownership and responsibility
• Drives results through leadership, people, communication and influence
• Comfortable with change, ambiguity, debate, conflict and informed risk taking

, The WM KYC Senior Team member will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards in a timely fashion. In addition, the WM KYC Senior Team member will validate all documentation provided in the end to end operational KYC activities of new clients and subsequent periodic renewal process of all clients ensuring a high quality product. The WM KYC Senior Team member is expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation.Responsibilities

• Understanding and implementation of KYC standards, guidelines, policies and procedures
• Handling and maintenance of confidential client documentation
• Collection and verification of confidential client data via publically available and internal sources
• Understand the firm s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD),Specialized Due Diligence(SpDD) and Product Due Diligence requirements (PDD)
• Compare and contrast differences within KYC records , highlight and escalate any discrepancies
• Review of client data/processes to meet firm wide quality standards
• Communicating/escalating issues to management when applicable
• Ability to learn and communicate a new process to a team
• Strongly engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline
• Proactively identifies opportunities to refine a process and increase operational efficiencies
• Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
• Be part of the holistic client review team to follow up on outstanding alignment items within various LOBs and/or GFCC to close loop on the alignment
• Be flexible to work on other migration/remediation projects including Screening resolution , other LOB holistic alignment or Quality Assurance
• Comment on trends/behavior relating to account due diligence and activity review
• Ability to comprehend the KYC risk factors and draft the overall risk summary for the client

Qualifications

• Bachelor s Degree and/or Graduate Degree
• Knowledge of KYC is essential with at least 5-10 years experience (Audit, Control, Risk, AML, and Research may also be areas of experience)
• Must be able to work and contribute effectively in stressful situation
• Strong research, analytical and comprehension skills, with ability to analyze large amounts of data
• Client focused with strong customer service skills (e.g. oral and written communication skills)
• Ability to multi-task and meet deadlines against a high volume work schedule
• Experience adhering to controls and compliance standards
• Able to grasp/learn concepts and procedures quickly
• Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint
• Must be detailed oriented and analytical
• Ability to work both independently and as a team in a fast paced production environment
• Flexibility of operating hours to include overtime, holidays, and weekend testing
• A strong sense of ownership and responsibility
• Drives results through leadership, people, communication and influence
• Comfortable with change, ambiguity, debate, conflict and informed risk taking

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Keyskills :
sqlinformaticadatastageetlenvironmentdue diligencemiddle officecustomer servicemicrosoft officewritten communication