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Customer Care Executives

1.00 to 3.00 Years   Hyderabad   04 Feb, 2021
India Infoline Finance Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax,Sales / BD
EmploymentTypeFull-time

Job Description

Dear Candidate,Greetings!Profile:Customer Care ExecutivesWalkin Date:6th Feb2021Walkin Time:09:30 AM to4:30 PMWalkin Venue:IIFL Finance.# 5-9-22/B/501, 06th Floor, My Home Sarovar Plaza, Secretariat Road, Near: Maxcure Hospital, Hyderabad - 500004Locations: Hyd - Beeramguda, Langarhouse, Suncity, Shamshabad. Shadnagar, Shankarpally, Narsapur, Ramayanpet, Medak, Banswada, Bodhan, Adilabad, Utnoor, Sirpur kagaznagar, Mahabubnagar, Kothakota, Amangal, Kalwakurthy, Achampet.

  • 1)Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the2)proper catchment areas.3)Sales & marketing activities on daily basis for generating the business4)New KYC generation (New CUID) & customer service of a GL Branch.5)Attend customer queries about IIFL gold loan & its various schemes.6)Provide after sales service to existing customers and obtain references from them to increase customer base.7)Verify customers KYC & complete online registration. Call customer as per CRM lead (Winback, Customer Referral & Leaders app fresh leads)8)Generate leads by Marketing activities (Cold) and reference calling.9)Call customers for interest collection.10)Ensure proper customer relation for renewal & reference.11)Handle front desk activity & maintain data on CRM . Drive cross-selling of other financial instruments of IIFL.Salary :Upto 2.1 Lakhs
Regards,Team HR

Keyskills :
customer supportcallingcross sellinggold loancustomer servicecustomer referralonline registrationkyc generationmarketing activities

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