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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | FMCG / F&B |
Functional Area | General / Operations Management |
EmploymentType | Full-time |
Position Purpose & SummaryAre you motivated by providing expert consultation on how to best utilize service delivery enabling technologies and always keep the end client in mind when proposing solutions Are you interested to join a dynamic global team who focuses on modernizing HR service delivery and is eager to continue to increase utilization of our direct access technologies We aim to provide a consumer grade experience and proactively address employee HR needs to enable our businesses to achieve more and you will have a great opportunity to help us to reach our vision.We are looking for a Knowledge content management (KCM) process and HR internal website owner who will be on a mission to shape and improve knowledge content management processes and ownership adoption across our HR organization, modernize HR website to drive increased user adoption, as well as provide expert consultation to support process redesign and improvements.You will be responsible for developing, crafting, and implementing KCM processes as well as own internal website solution roadmap. You will have the chance to lead and support global and regional strategic initiatives in collaboration with global and regional HR delivery teams.You will also partner with APAC and EMEA representing the HR Service Delivery Model Enablement team in redesigning solutions during significant business changes.In this position you will utilize your expert knowledge of direct access consumer needs and trends, process design thinking and influencing skills, to provide guidance and oversight on related practices and solutions. You will facilitate virtual working sessions and cross team discussions to embed content management and ownership to HR delivery DNA.Your key partner on this journey will be your HR SDM Enablement team, 3rd party outsourced team supporting content administration, and Global IT who oversees configuration and technical support for the application., Essential Position Requirements
Keyskills :
administrationshared service center hr solutionsuser adoption direct accessprocess design user experienceservice catalog