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Immediately Need Desktop Support/System Engineer For Hyderabad

1.00 to 2.00 Years   Hyderabad   24 Jul, 2021
Precision Group
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

ABOUT COMPAY PROFILE:Welcome to Precision! Where Talent is nurtured, and Dreams come True.We are a liberal group of people with varied dimensions of skills focused on the rapidly advancing fields of IoT, Biometrics, Cloud, IT Infrastructure & System Integration. We look forward to meeting bright minds who wish to leverage technology in all facets of life to achieve outcomes that matter to the society at large.Precision is a buzzing hive of knowledge and technology and experiences with emphasis on Precision in what we do.And whether it is a product we developed years back or a new cutting edge technology in the making, the name says it all.We are looking for System Engineer/ Desktop Support Engineer at Hyderabad with 1+ Year and Above experience possessing the following skills:Position: System Engineer/ Desktop Support EngineerKey skills: Hardware troubleshooting, technical support, Mail Configuration, Remote Support, Printer support, Basic Networking, Window, AD, DHCP, DNS, SLA, Ticketing tools.Work experience: 1 to 4 Year and AboveLocation: Hyderabad Seniority level: L1 SupportEmployment type: Full timeJob Function: End user SupportIndustry: Information Technology & Services.Education: B.E/ B. tech specialization in ECE, EEE, CS, IT / Diploma / Any UGShift Flexibility: GeneralJob Description

  • Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)
  • Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10)
  • Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note.
  • Installation and Managing of antivirus products
  • Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files).
  • Installation, Configuration of Biometric devices.
  • Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery.
  • Managing of DNS, Active Directory, basic window server
  • Troubleshooting basic thin client issues.
  • Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching).
  • Call logging to ISP for LAN / WAN link & PRL line issues & having good knowledge in IPV4 addressing, switching (802.1q, STP), Routing (DHCP, RIP, EIGRP, OSPF, BGP) also arranging networks during video conferences.
  • Configuring & Troubleshooting of Network printers, scanners & Local printers at L1 Level.
  • Installation, configuration of Antivirus Cementech & MacAfee
  • Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
  • Configuration and support for iPad & iPhone.
  • Deployment and complete user configuration of new and guser PC workstation profiles utilizing window 7 or 10 Operating System.
  • Monitoring the GSD and ITAM Software Requests by Remedy ticketing tool and giving support through remote by using RDC/dameware mini remote control/SCCM Client tool and Support Center.
  • Installation and managing of Video conferences
Desired skills and experience
  • Minimum 1+Year experience in a similar End user support role
  • Any Bachelors degree / diploma (without any backlogs)
  • Certification course completion on MCSE /CCNA will be added advantage.
  • Willing to support under 24/7 support.
  • Provide user support to quickly diagnose and resolve desktop issues.
  • Good verbal & written communication skills.
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Keyskills :
operating systemsprinter supportuser supportdesktop supportnetworkingremote supportend user supporttechnical supportms outlookwritten communicationoutlook expressactive directoryjavasqltroubleshootingwinning others overoffice 365data back

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