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Network Engineer

0.00 to 2.00 Years   Hyderabad   17 Dec, 2021
Advanced Micro Devices, Inc
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaNetwork / System Administration,Sales / BD
EmploymentTypeFull-time

Job Description

  • Masters/Bachelor s degree in technology
  • 0-2 years of Enterprise / Telecom Network infrastructure relevant experience.
  • Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who arent technically trained.
  • Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure.
  • Excellent interpersonal skills needed to work with various levels of technical staff members
  • Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines
  • Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines
  • Self-motivated, constructive and positive attitude.
  • Possess good understanding of infrastructure management processes; knowledge on ITIL framework.
  • Experience as a Network Administrator & hands-on experience in the above areas will be an added advantage
Skills:
  • Remote Network monitoring and ticket queue management
  • Knowledge on network monitoring for Large Data Centers, Large WAN/Network environment
  • Up-to-date knowledge and understanding of your employers business and industry needs, as well as the technical demands
  • Knowledge/experience on network device administration (Cisco, Juniper, F5 BigIP, Riverbed, Wireless, Fiber optic skills, MPLS/WAN/LAN management)
  • Knowledge/experience with inter-network routing architectures, and the underlying network security technologies
  • Recognize the importance of customer focus and/or of serving the needs of the end user
  • Productivity Tools: Word, Excel, PowerPoint & Visio.
Certifications
  • CCNA/CCNP Certification would be an added advantage.
Responsibilities
  • 24x7 Remote Network Monitoring & Management
  • Own the networking issues connecting and supporting the corporate and shared network environment
  • Processing the queue of managed support tickets
  • Perform basic troubleshooting of issues alerted by the monitoring system, update the tickets with up-to-date details and a summary.
  • Provide 1st level technical support on network related issues.
  • Coordinate and work with the vendors for WAN/Internet link issues/flaps.
  • Manage and maintain vendor scheduled maintenances
  • Provide hardware support & maintenance for all networking components
  • Manage existing and new networking solutions, including monitoring the network stability and uptime.
  • Escalate any critical issues/incidents identified via proactive monitoring to the L2 team for more detailed investigation.
  • Responding and documenting outages and circuits down through incident reporting.
  • Responsible for ensuring back up is performed in accordance to business/department guidelines
  • Provide monthly reporting on agreed Key Performance Indicators.
  • Documentation and change control
  • Involve in SNMP Network management
  • Monitor event logs and services to be proactive in identifying potential issues
  • Prepare Trend Analysis based on link Usage and Hardware Utilization (CPU, Memory, ports, etc.,)
  • Attend scheduled network change calls impacting the network monitoring
  • Shift Handover and Shift Updates.
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Keyskills :
trend analysischanging the worldhardware supportcustomer focusproblem solvingtroubleshootingswitchesnetwork securitynetworkingroutersf5 bigipcisco

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