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Operations Program Manager

7.00 to 12.00 Years   Hyderabad   13 Oct, 2021
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Amazon.com : Many of the problems we face have no textbook solution, and so we-happily-invent new ones. - Jeff BezosAmazon.com - a place where builders can build. We hire the worlds brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.We want you to help share and shape our mission to be Earths most customer- centric company. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. Were making history and the good news is that weve only just begun.About the Role :Program Manager :- We are looking for high-potential, flexible, innovative, and forward-thinking professional to join Amazon. Are you ready to drive high-visibility and strategic programs as well as leverage Lean methodologies to lead process improvement initiatives Are you equally comfortable digging into business requirements as you are driving operational efficiencies Join Amazon Business Operations team as a Program Manager. We are looking for candidates with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs.- This role requires working with business teams across the company to provide data driven operations support key to the success of the initiative.- You will also lead a team of highly skilled associates & Managers ensuring successful delivery of business goals, effective people management and adherence of productivity and quality assurance targets.- This is an opportunity that requires a critical thinker with strong organizational, problem-solving, and communication skills. At the core of the position is passion for protecting Amazons reputation and the customer experience and trust.Key responsibilities include :- Set the vision, direction, and culture of the team by managing individual and team performance, expectations and goals- Define and execute tactical and strategic plans towards achieving the program vision and goals through efficient program management, stakeholder management- Work with program, operations, and engineering / product management teams to understand program requirements and jointly develop a solution which solves a larger business problem- Serve as leaders and point of contact for escalated contact resolution for complex problems- Develop team goals and metrics that allow for accurate measurement and traction towards solving a business problem, achieve buy-in from stakeholders and actively report progress on the goals- Continuously perform data based analysis to identify issues and report key insights, subsequently building data backed business cases- People management i.e. performance appraisals, goal setting, training and mentoring talent to grow within organization & control attrition- Active participation in hiring and building the team & raising the bar in hiring process- Use industry proven tools such as lean/six sigma to drive operational efficiencies and quality improvement in the operations team under your purview- Ensure employees growth & development, set priority, drive motivation & engagement for employees- Develop and maintain key relationships with internal stakeholders locally and around the world,

Keyskills :
agiledeliveryprogram managementquality assuranceteam performancestrategic programsproblem solvingmanagementproduct managementfortune 100project managementpeople management

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