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Opportunity - Customer Service Executive - Hyderabad

1.00 to 4.00 Years   Hyderabad   06 Jun, 2023
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 3.0 - 4.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaTechnical Support / HelpdeskCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Hi,Hope you all are in a good spirit!We are representing one of the leading Bank in India and are pleased to offer an amazing opportunity to all the aspiring folks who wish to pursue a career in Banking. The role is of Non Sales based out at Hyderabad, Telangana!Note: The role is on-payrolls of the BankJob Responsibilities:Improve customer serviceTroubleshoot, address customer queries, issues in a timely & effective mannerUsing different customer engagement tools connect with the customer at different stages of customer journeyImprove brand image of the bankBe one point of contact for customer issuesWith access to bank dashboard, ensure customer issues are addressed with limited / negligible escalationsRequirements:Excellent written and verbal communication skills and an eye for detail.Language Should be good with Hindi and English bothShould be good with MS office, Word, Excel, Power point.Please reach out to us for further information and details on the job profile on below mentioned coordinates.Regards,KavitaEdventusSr.Manager - HR

Keyskills :
customer relationshipcustomer service managementsalessales supportcustomer servicecustomer satisfactioncustomer support

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