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Process Associate - Order to Cash Billing

0.00 to 3.00 Years   Hyderabad   13 Apr, 2021
Genpact India Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

PA, Order to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Are you the one we are looking for Responsibilities

  • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
  • Identify and rectify unidentified cash and manage end to end process of Cash applications.
  • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
  • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
  • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
QualificationsMinimum qualifications
  • Graduate in Commerce (B.Com)
  • Freshers are eligible
  • Strong English language skills (verbal and written)
Preferred qualifications
  • Prior experience in Accounts Receivable/Order to Cash
,

Keyskills :
customer relationsinsurancequalitysalessaporder to cashcustomer focuslanguage skillssolving queriesenglish languagecash application

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