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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
3-4 years of strong experience in managing Benefits Administration process for North America including Child Care, Garnishments, 401K etc., understanding of various court orders, Qualifying Medical Child Support Orders etc., Support Benefits Manager in various US-based programs (including associated vendors) for multiple benefit products and services; and, communicate benefit program vision/roadmap with relevant stakeholders. Track and measure program performance and associate utilization - via regular analysis of key program metrics and benchmarking studies - to understand both industry trends as well as potential value-added changes that could be made to benefit offerings. Continuously evolve programs and services to earn and keep associate and business partner trust and to deliver a positive associate experience. Vendor Management and Consulting: Partner with program vendors and internal stakeholders to drive the development and delivery of material for associate communications and committees/approval meetings. Work with vendors to develop complex and broad-based implementation strategies for communication and change management plans. Make recommendations on plan design, implementation, funding options, and in partnership with Amazon Procurement, identify opportunities to reduce program and/or vendor expenses. Provide consultation and SME support for benefit plan issues that arise. Influence through data: Influence executives, in partnership with cross functional business leaders, to gain approvals on changes to existing programs or addition of new programs. Look for systematic ways to use data to enhance associate experiences and vendor delivery of services to ensure consistency across the company. Develop metrics and/or surveying mechanisms to collect associate feedback., Bachelor s degree in business, finance, HR or related field. 3-4 years of experience in administration of US employee benefit plans, relocation and/or other employee services delivery. Experience in handling/responding to Court Orders related to Child Support, Garnishments, Medical Insurance plans Successful record of building operational processes and procedures, continuously improving programs and efficiencies. 3-4 years of experience with benefits program administration and service delivery in a global organization. Deep knowledge of employee benefit plans including the associated complexities of plan administration, associated payroll processes, regulatory requirements and program taxability. Experience integrating programs following acquisitions and mergers. Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders. Exceptional focus and proven results on delivering excellent employee experiences across plans. Deep analytical skills, comfortable working with and communicating large amounts of data findings, experience establishing and tracking program metrics. Ability to work with a high degree of autonomy of discretion through ambiguous circumstances. Strong sense of accountability, sound personal judgment and global business acumen. Great organizational skills with exceptional follow through and attention to detail. Proven abilities to collaborate and maintain strong cross organizational partnerships. Demonstrated expertise in process management-Six Sigma/green belt certification Experience leading global or regional program initiatives and/or process improvement effort
Keyskills :
consultingmanagementprocessoperationsdeliverymentoringtakeholdermanagingservicebenefitsimprovement