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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
As a member of Amazon s Screening Services Team within HR Services, the Process Lead will provide assistance/guidance to the members of the screening teamsThe Process Lead will be responsible to - Provide floor support to team members and assisting with day to day production Be the first point of contact for team/customer/stakeholder for queries and escalation Collaborate with team members to improve standardized documents Roll up sleeves to manage overflow capacity and meet deadlines Work with multiple stakeholders to gain alignment, develop, and deliver process improvements. Work effectively with leaders at all levels within the HR community to ensure on-time delivery. A successful candidate will have experience working in a high volume environment, strong people management skills, excellent communication skills, and must have the ability to partner with stakeholders to improve solutions. The Process Lead will need to have a high level of ownership and accountability.As a member of the Screening Services Team, the Process Lead will be expected to manage confidential and sensitive employee information and adhere to strict confidentiality standards.The Process Lead will have to communicate to Managers on data findings and escalations while demonstrating highest degree of discretion and confidentiality., 3+ years of experience in HR domain, preferably in HR Services Superior attention to detail Ability to prioritise and action on work with minimal guidance Aptitude for working independently with excellent problem solving skills Strong Ownership, Bias for Action, Earn Trust, Insist on the Highest Standards, and Customer Obsession Proven experience working with Windows, Word, Excel, and PowerPoint Ability to identify areas of improvement and think out of box to provide solution Should be flexible for 24/7 shiftsExperience in BGC would be preferredAmazon is an equal opportunity provider.
Keyskills :
sap sla accounts ustomerrelations peoplemanagement