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Program Manager

4.00 to 7.00 Years   Hyderabad   21 Jan, 2022
Birlasoft (India) Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

Project Manager

  • Strong Project Manager skills with a good understanding of big data technologies
  • Facilitate the inflow of projects and IT service requests, including alignment with business and IT priorities and resource, to drive the on-going demand review process.
  • Excellent relationship building and interpersonal skills, including cross-cultural competence
  • Proven delivery excellence ideally using Agile, driving SLA , KPI s, Quality Metrics
  • Strong leadership qualities and a passion for building high performing teams
  • Responsible for managing a team of engineers with various enterprise applications
  • Hands on experience in handling support teams, quality metrics creation and SLA management
  • Comfortable working in a matrixed organization with excellent communication and networking skills able to effectively manage and influence senior leaders as well as a broad range of stakeholder
  • Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
  • Strong collaboration skills to build teams across business boundaries
  • Leadership skills to successfully lead large, diverse and virtual teams. Agile working experience necessary.
  • Ability to make decisions and implement actions that have a significant impact on long-term, positive business outcomes
  • Delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution
  • Understanding the pipeline of demand and work with the Resource Planners to ensure an appropriate supply of resources
  • Design & follow appropriate governance model/ plan for SLA compliance
  • Expert Knowledge of ITIL disciplines
  • Hands on Resource planning skills
  • Excellent written and verbal communication skills
  • Self-motivation and able to take responsibility
,

Keyskills :
project managementagileprogram managementmanagementdeliverybig datamusic makingrisk managementresource planningnetworking skillsworking experiencedelivery excellenceinterpersonal skills

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