| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
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| Sap hr Jobs |
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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | NGO / Social Work |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Your responsibilities include, but are not limited to: The CB Service Delivery Lead will be part of the new Novartis Business Services Compensation Solutions Team, based in a centralized location. This CB Service Delivery Lead is responsible for providing leadership, managing and implementing the selected CB services and continuous improvement initiatives as well as managing the relationships with the service recipients in the countries. Manage processes and standards for all CB Service Delivery aspects (e.g. services, processes, continuous improvement) in close cooperation with the respective Process Leads and IT, as required Work closely with stakeholders at global / regional / country level as defined per service and/or continuous improvement initiative; these are usually, HRBPs, HR Boards, respective Committees, Process Leads, IT, Finance; Contract and set expectations with Unit HR / others as relevant on what services CB Service Delivery will provide and ensure that roles and responsibilities for processes end-to-end are clearly defined and understood. Proactively apply organizational diagnostic expertise to analyse and identify potential design improvements (in cooperation with HR), providing change management support and appropriate communications for the implementation of new services and processes (e.g. ChangeX methodology) Monitoring Control Define HR KPIs for CB Service Delivery and drive actions to ensure achievement against KPIs, report timely on the performance against KPIs and solicit regular customer feedback on performance. Initiate / Support improvements Ensure adherence to relevant labor and employment law and, when necessary, seek guidance when needed from CB Country Lead Ensure adoption and adherence to Novartis HR practices and guidelines, assuring that these are transparent to the respective organization People Organization Management and coordination of the team that is providing CB services, and implementation of continuous improvement initiatives in scope Minimum requirements University degree / Graduate degree Desirable World at Work or HR qualification English Eight-ten years of experience in Compensation and Benefits and/or Service Delivery Management essential Ability to work in a dynamic and fast-growing team high-learning agility Ability to work in global matrix organisation and manage global stakeholders,
Keyskills :
design businessservices english hr sla servicedelivery it delivery control set finance matrix transition gility