Senior Consultant - Travel and Expense

Job Description

105,000 people reimagining medicine for more than 750 million people globally. That is also the number of people you may impact as our new internal consultant. A team role within SPEX Centre of Excellence team, a centralized process management team with the objective of managing standardized processes across Novartis Business Services (NBS). The role leads process management initiatives on behalf of the Global Process Owner (GPO) and drives standardization and convergence for their processes.The role is accountable for managing optimized and standardized processes with minimum local variants. The role is responsible for process management initiatives on behalf of the GPO, who is accountable for the process. Further, the role is responsible for working closely with key stakeholders in the areas of process design, governance and process mapping to deliver best in class and standardized processes.The role ensures excellent domain knowledge, experience in BPM methodology and tools, drives performance and ensures delivery oversight. Your responsibilities include, but are not limitied to: MAJOR ACCOUNTABILITIES - Ensure high level of convergence to portfolio global processes across the organization- Lead and professionally manages portfolio processes in accordance with the NBS standards. Ensure high level of standardization and minimize local variants.- Thorough understanding of domain s/ function s end to end services and knowledge of multiple country setups combined with capability to challenge deviations that can be eliminated- Collaborate with internal and external SMEs to ensure process design is comprehensive and best in class- Coordinate and conduct workshops with local entities, perform fit/gap analysis to core process providing guidance and leadership as part of the change management process- Lead the change management activities surrounding the deployment or enhancement of the processes in the portfolio, including coordinating end user training, sharing executive updates and highlights- Conduct roadshows, drives and campaigns to ensure end-to-end stakeholder buy-in and support during implementation and post-implementation of the processes- Collaborate with NGSCs as well as intersecting domains in NBS to deliver operational performance excellence and continuous improvement projects- Partner across domain (Global, Regional, NGSCs) promoting global process objectives across the Service Centers- Support relevant boards, SMEs and domain groups to build a strong process community- Collaborate with other GPLs and Process Governance Lead to ensure similar level of process documentation across domains- Act as consultant or advisory body for the country- Design, communicate and train the NGSCs on the portfolio processes- Build and develop talent, and drive a continuous improvement mindset in the organization and develop and execute training in the defined areas of process expertise- Ensuring that the countries are properly trained based on the standardized processes- Collaborate with domain Compliance & Controls and Corporate Financial Controls teams to ensure process compliance, and to ensure controls are improving by measuring the right controls while simplifying and automating whenever possible- Ensure processes are compliant to the governance and documentation standards of Process Lifecycle Management- Very good project management skills to implement and oversee global projects- Collect global and cross divisional input on data standards and configurations, facilitating agreement on a standard core data model for end-to-end process related elementsMinimum requirements WHAT YOU LL BRING TO THE ROLE:FUNCTIONAL/TECHNICAL KNOW -HOW:- Working knowledge of domain (preferably for multiple countries)- Process Reengineering- Process standardization- Project management- Change management- CollaborationEDUCATION- Graduate or postgraduate degree- Further education in change management, project management- Domain specific background- Preferred: Pharma backgroundDESIRABLE EXPERIENCE: - 8-13 years experience leading process design and implementation for large global companies- Prior domain experience with practical knowledge of domain s processes- Experience of regulated environments, particularly the impact in the Pharmaceutical industry.- Experience in drafting of process, rules and guidelines- Prior experience in leading process reengineering and standardization based on industry leading practices- Experience in working with cross functional teams- Strong project and change management skills- Demonstrated analytical, process-oriented and a good eye for detail.- Strong written and verbal communication skills as well as solid presentation skills- Six sigma Green or Black belt- International exposureWhy consider Novartis 799 million. That s how many lives our products touch. And while we re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people s lives We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you re given opportunities to explore the power of digital and data. Where you re empowered to risk failure by taking smart risks, and where you re surrounded by people who share your determination to tackle the world s toughest medical challenges. Imagine what you could do at Novartis! Commitment to Diversity & Inclusion:Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network,

Keyskills :
sapcustomer relationsdeliverysalessqlend user trainingsix sigmacore datauser trainingprocess designdata standardsprocess mappingchange managementmanagement skillsbusiness servicesfitgap analysis