hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Senior Customer Support Executive

1.00 to 5.00 Years   Hyderabad   21 Mar, 2023
STAROF
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 3.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Representative/Senior Representative, Customer Service Role Summary/Purpose: Customer Service Representative - To answer calls and to respond to general customers inquiries, concerns and complaints. Arrange for services requested by the customer. Project a professional Company image through a phone interaction. Essential Responsibilities:
    • Service calls from Customers based out of US.
    • Solve queries and concerns on the call.
    • Arrange for Services required by the Customers.
    • Provide Customer with Product and Services information.
    • Follow up on Customers inquires and resolve.
    • Recognize, document and alert the Supervisor of trends in Customers calls.
    • Recommend Process Improvements Qualifications/Requirements
    • Must have completed 10+2 or Graduation in any discipline.
    • 0 to 6 years experience customer service experience in financial services industry
    • Should have Customer Centric Attitude.
    • Excellent English Language Communication Skills.
    • Working Knowledge of Computers
    • Professional Phone etiquettes and ability to work with teams.
    • Should be willing to work in rotational shifts and be flexible for Night Shift Timing as well.
    • Should be Open to Change Desired Characteristics:
    • Ability to work independently.
    • Ability to adhere to regulated and structured work environment.
    • Customer-service-focused-polite with sensitivity to our estate client situations
    • Demonstrated analytical and problem-solving skills.
    • Ability to work in a rapidly changing, high-energy environment.
    • Flexibility in schedule, ability to work overtime.
    • Identify technological enhancements, promote simplification and implement Organizational/procedural changes.

Keyskills :
collections processinternational voice processoutbound calling

APPLY NOW

Senior Customer Support Executive Related Jobs

© 2019 Hireejobs All Rights Reserved