Senior Instructional Designer

Job Description

9 The number of divisions in Novartis that we the Global Training, Design and Delivery team support across 24 countries. Our mission is to discover new ways to improve and extend peoples lives. From a Learning perspective, we drive business performance by implementing critical and innovative learning programs. Your responsibilities include but not limited to : Consult with stakeholders to understand the business problem, learner profile and the evaluation methodology to implement in the proposed learning solution Work along with the Client team to understand and take forward the solution approach and design to development and execution phase Work through the different phases of learning design and development to understand the learning solution design (Including functional design incorporating user requirements & business solutions to meet business needs) Develop storyboards and simulations while collecting the relevant media and provide direction to the Media/Web Development team Contribute to users/client organization through the Learning process and help them plan their learning plan/schedules etc. Prepare materials for Instructor Development Workshops, Train the Trainers etc. and promote collaboration, partnerships and relationships among the participants Document and drive sharing of best practices and process improvement within the team and with partners and customers, and contribute to projects addressing continuous improvements on learning events related topics Act as first point of contact for Instructional Designers and third party associates and coach on process and systems as required Ensure customer satisfaction for service areas / regions identified in line with agreed targets and drive NPS Support Instructional Designers in their day to day projects and support in on-boarding and operational activities Deep understanding of all PLS CSP services and seamlessly hand off to respective service teamsMinimum requirements Service / Regions assigned are handled effectively in design and deployment of Learning Solutions on time and as agreed with Service Lead / Team Leader and measured by feedback on implementation according to the agreed metrics and SLA Effective and proactive support in managing multiple complex projects Proactive identification of project tasks that can be taken on by the Instructional Designers and Third Party Associates with guidance and support from the Team Leader Effective communication with stakeholders at appropriate level, stakeholder s audience, and internal team Delivery on defined productivity targets within the assigned PLS CSP / TDD area.Why consider Novartis 799 million. That s how many lives our products touched in 2019. And while we re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people s lives We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you re given opportunities to explore the power of digital and data. Where you re empowered to risk failure by taking smart risks, and where you re surrounded by people who share your determination to tackle the world s toughest medical challenges.Imagine what you could do at Novartis! Commitment to Diversity & Inclusion: Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.,

Keyskills :
instructionaldesign contentdevelopment contentmanagement instructordevelopment nstructionalwriter PeerReviewsoperationalactivities