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Senior Manager - Infrastructure and Logistics

8.00 to 10.00 Years   Hyderabad   30 Mar, 2021
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaSupply Chain / Logistics
EmploymentTypeFull-time

Job Description

Senior Manager, Infrastructure and LogisticsThis role would be to lead the responsibility for daily office operations of all sites across Gurgaon with coverage extended on a 24x7 basis as required to meet the organizational needs. Infrastructure & Logistics (I&L) strategic plan is to anticipate and provide the space and supporting services for internal business unitsResponsibilities

  • Overseeing all administrative tasks across the different departments, including, maintenance of premises, coordination, transport facilities, procurement, and formulation of contracts.
  • Sourcing of office equipment and their upkeep; assigning & renewing AMC; managing security, fire safety, couriers, taxi bookings, lunch facilities; organizing conferences, seminars, and training programs.
  • Handling complete facilities & infrastructure set-up, housekeeping, plantations & beautification; liaising with local statutory bodies such as Pollution Control Board, Municipal Corporation of Gurugram, Gurugram Metropolitan Development Authority.
  • Supervise maintenance of high standards of housekeeping, ensuring utmost standards of hygiene & cleanliness; overseeing all matters related to Company Leased Accommodation and property transaction.
  • Spearheading complete Administration, Infrastructure & Facilities covering Head Office & 4 facilities across Gurgaon.
  • Administration of office maintenance, New Projects, facilities and housekeeping activities.
  • Managing entire Gamut of Facilities for Head office and all the offices.
  • Property & records management.
  • Vendor management including expense budgeting and payment processing.
  • Managing and monitoring including effective sorting out all facilities related problems.
  • Reviewing of consumption of utilities and strive to minimize costs.
  • Perform analysis and forecasting.
  • Vendor Management - Outsourcing service providers and maintaining operating standards and Procedures.
  • Calculating and comparing costs for required goods or services to achieve maximum value for money.
  • Leading and managing change to ensure minimum disruption to core activities.
  • Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
  • Responsible for implementation of physical security and employee s safety standards.
  • Management of any crisis, following the Business Continuity process and procedures.
  • Understands protocols and processes followed for SEZ and STPI facilities.
  • Managing petty cash expenses For site emergency spends.
  • Driving employee s engagement activities at site with coordination of respective HR teams.
Qualifications we seek in youMinimum qualifications
  • Graduate/Post Graduate degree.
  • Domain specific certification course from RICS/IFMA will be an add on advantage
Preferred qualifications
  • Good knowledge of NBC & EHS norms.
  • Having gained in-depth knowledge of facilities management.
  • Knowledge in IT/ ITeS areas in senior leadership role handling teams.
  • Experience in service industry is desirable.
  • Should have a good grasp of contracts, policies and procedures related to IT and ITES.
  • Requires strong drafting and negotiation skills.
  • Should have prior experience to understand commercial agreements and contracts.
  • Minimum 8 years of facilities management experience combining corporate and private companies including significant experience with matters pertaining to housekeeping, transactions, vendor management, compliance and general EHS norms.
  • Established ability to influence actions without direct leadership responsibility for teams or processes with a proven ability to build relationships within a matrixed environment (both cross-functionally and cross-business)
  • Proven ability to lead and execute effectively at all levels of the organization
  • Superior communication skills - both written and verbal - with a demonstrated ability to communicate to all customers internally and externally to the business
  • Proficient to work on high bandwidth and support variety of Business needs.
  • Demonstrated ability to meet tight deadlines; ability to establish priorities and plan, coordinate and execute on assignments, peer manage relations with colleagues of other disciplines.
  • Strong analytical ability, creativity and sound judgment in resolving site level issues.
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Keyskills :
financesalesltdmisaccountancypetty cashfire safetynew projectsmail sortingcustomer focusservice levelsservice industryoffice equipment

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