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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Novartis Business Services IT (NBS IT) is working to support Novartis to deliver better patient outcomes through innovative use of information and technology. As technology is reshaping the healthcare industry, IT will be a differentiator for our businesses, inspiring new ideas and enabling Novartis to reimagine medicine.To continue to add even greater value for the business we need to have the right people with the right capabilities. We need to be customer-oriented and focus on bringing the best services and solutions to the business both globally and locally to support our patients.NBS IT offers this extraordinary work experience with a real opportunity to develop in a highly fast-paced technology-driven environment where collaboration and innovation are at the heart of who we are and what we do.Science, innovation & technology are central to the Novartis mission of caring & curing patients. We have a clear understanding and deep commitment that IT will be a critical factor in our future success. Perform Informative analysis to derive the P1 / P2 trends in AMS and drive the RCA / CAPA to prevent future occurrences across AMS Collaborate with enabling teams and Operations to improve the RCA completion timelines, seek support from Service Operations as needed. Setup governance model to review, validate and implement Opportunities. Prioritize the opportunities in consultation with Operations and drive them through Suppliers Identify and define new process improvement opportunities. Drive multiple problem management initiatives to improve stability and quality of service Design reports that makes the Insights available. Ensure compliance to internal and external regulations (e.g. Sarbanes Oxley Act ) Take accountability to ensure alignment with Security and Compliance policies and procedures within Service/Solution Assurance scope. Work towards identification and mitigation of riskMinimum requirements 12 15 years + of IT experience with minimum 5 years Problem Management experience 5 years + proven management experience within a matrix organization Strong experience in driving CSI, Data Analysis and Data Mining Strong ability to convert Data into Insights Strong CSI mindset, Analytical skills and Problem solving aptitude Excellent communication and presentation skills Having flair for implementing / introducing technology to drive process efficiencies. Good business analysis skills and ITIL certifiedWhy consider Novartis 799 million. That s how many lives our products touch. And while we re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people s lives We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you re given opportunities to explore the power of digital and data. Where you re empowered to risk failure by taking smart risks, and where you re surrounded by people who share your determination to tackle the world s toughest medical challenges. Imagine what you could do at Novartis!,
Keyskills :
environmental impact assessmentdata miningdata analysisproblem solvingpatient outcomesbusiness analysisanalytical skillsbusiness servicesproblem managementservice operationsprocess improvement