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ServiceNow IT Operations Management Application Designer

4.00 to 6.00 Years   Hyderabad   02 Aug, 2021
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Project Role :Application Designer
  • Project Role Description :Assist in defining requirements and designing applications to meet business process and application requirements.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Hyderabad
  • Must Have Skills :ServiceNow IT Operations Management
  • Good To Have Skills :Servicenow Tools Administration
  • Job Requirements :
      • Key Responsibilities : a-Configure Workflows in the ServiceNow platform b-Ensuring service support delivery like 1st 2nd 3rd line support for all incident and problem related activities for the service c-Resolving ad hoc challenges including break fix d-Work with release/version upgrades
      • Technical Experience : a-Good understanding of ServiceNow Development Platform including, but not limited to, ITSM, Change Management, Custom Development, etc b-Minimum 3 years of experience with Service-Now Worked on Service Now applications scoped and global applications c-Worked with 3rd party integrations d-Worked on Incident management, problem management, change management and knowledge management e-Troubleshooting Service Now performance issues Worked on ITSM, ITOM or HR
      • Professional Attributes : a-Excellent written and verbal communication skills b-Excellent analytical skills c-Excellent project management and time-management skills d-Strong problem solving skills e-Excellent teamwork and team building skills Minimum
      • Educational Qualification : a-Bachelors Degree in Computer Science/IT/Engineering or related field
    • Additional Information : Trained: ServiceNow ITSM Fundamentals Trained: Fundamentals, HR ,Scripting Mandatory:ServiceNow CSA
,

Keyskills :
production supportsapbusiness objectdocumentationenvironment3rd line support3rd party integrationsbreak fixit operationsteam buildingproblem solving

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