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Specialist O2C

3.00 to 4.00 Years   Hyderabad   25 Mar, 2020
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

The Credit Risk Specialist supports the credit risk management process within E2E Order to Cash. The role assesses the credit worthiness of customers and manages the process of approving/declining blocked orders.Service Delivery: Ensures that customers credit limits are reviewed timely and in compliance with the Novartis Financial Controls and Global Credit Management Guideline Collaborates with key stakeholders regarding the status/condition of an account as well as communicating the status of orders that will not be released within standard timelines Ensures productivity, continuous improvements and seamless service Supports the measurement and delivery of service levels and SLA/KPI targets Proactively challenges the Status Quo, making fact based recommendations to the Credit Risk Manager and credit committee Manages day-to-day activities: o Ensures proper document management (incl. document reception, sorting, scanning and validation) o Performs regular credit risk assessments to calculate the individual customer credit limit and risk classification with support of existing system solutions o Performs the daily check of blocked orders and takes appropriate actions before releasing the orders o Collaborates with the collection team and recommends reasonable actions to reduce the amount of past due receivables o Ensures adequate and secure payment methods for export business in high risk countries o Resolves Credit Management related issues and disputes, escalates as required or coordinates with various stakeholders Compliance Supports that all processes, policies and procedures are clearly defined, fully documented and adhered to Ensures compliance with Novartis Accounting Manual (NAM), Novartis Financial Controls Manual (NFCM) and regulatory requirements Ensures application of agreed Novartis control procedures and actively support to deliver SOX certification1. Ensures that bad debt is minimized while facilitating sales 2. No unsatisfactory audit rating and timely execution of action plans 3. Customer satisfaction of service delivery and process specific KPIs in accordance with agreed individual performance objectives 4. Operational excellence in daily work Minimum requirementsUniversity level degree in Business Administration/ Economics/Finance or Chartered Accountant Lean/ Six Sigma Certified preferred Fluent English and local language ~3 years of financial experience, with in-depth functional expertise Ability to analyze and interpret complex sets of data including financial statements Demonstrated ability to work effectively in a multi-national, matrix organization SAP knowledge Good people skillsWhy consider Novartis 750 million. That s how many lives our products touch. And while we re proud ofthat fact, in this world of digital and technological transformation, we must also askourselves this: how can we continue to improve and extend even more people slives We believe the answers are found when curious, courageous and collaborativepeople like you are brought together in an inspiring environment. Where you regiven opportunities to explore the power of digital and data. Where you reempowered to risk failure by taking smart risks, and where you re surrounded bypeople who share your determination to tackle the world s toughest medicalchallenges.We are Novartis. Join us and help us reimagine medicine.,

Keyskills :
six sigma certifiedcredit risk management six sigmacredit risk mail sortingservice levels risk managementservice delivery

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