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Systems Engineer - Sailpoint Admin

1.00 to 0.00 Years   Hyderabad   13 Apr, 2021
salesforce
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Network / System Administration
EmploymentTypeFull-time

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and Technology Job DetailsEnterprise Middleware and Data Services team within Salesforce Business Technology is currently looking for a team member who is detail-oriented, proactive self-starter to support Sailpoint identityIQ infrastructure and applications deployed across multiple swim-lanes.Responsibilities:

  • Install and configure Sailpoint IdentityIQ on Amazon EC2
  • Deploy and configure new applications in Sailpoint production and non-production swimlanes.
  • Monitor production platform for CPU, Memory and Disc usage and proactively fix any potential issues
  • Monitor application deployed in production environments and proactively resolve system and data issues
  • Work with Developers to triage production bugs
  • Represent the Enterprise Operations team in daily scrum stand ups and planning meetings.
  • Manage queue of cases and work with users and other support teams to troubleshoot production issues.
  • Work with Product owners, BSA to support User Acceptance testing
  • Work with Product owners and BSA to validate and sign off on Non Functional requirements
  • Participate in technical design review discussions with technical leads and architects to ensure operational best practices and standards are incorporated in the design.
  • Create shell scripts to automate and improve support process
  • Document support process, standard operational procedures, support reference manuals.
Required Skills:
  • Sailpoint certified IdentityIQ Engineer
  • 4 years of experience with Sailpoint identityIQ management tool
  • 6 years of experience using Unix/Linux OS environments
  • 6 years of experience with Oracle database and SQL queries
  • 2 years of experience using Amazon Aurora database (MySQL)
  • 1 years of experience using Amazon EC2
  • Exposure to Salesforce user access management
  • Experience with IT access management process (onboarding and offboarding)
  • Good understanding of Software-as-a-Service (SaaS) model and concepts
  • Willingness to learn and master unfamiliar technologies and/or concepts
  • Familiarity and comfort working within strict Change Management and Release Management processes
  • Exceptional research skills and resourcefulness, Strong technical problem solving skills, with an ability to troubleshoot complex application issues
  • Demonstrated ability to build and execute efficient business processes and methodologies.
  • Excellent written and oral communication skills, with an emphasis on tone, structure, grammar, and spelling
  • Ability to learn and adapt quickly in a dynamic environment.
  • Bachelor degree in computer sciences, programming or a related field
  • Familiarity with Software Release Management principles and methodology including Adaptive Delivery Methodology (ADM)
Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.Salesforce welcomes all.,

Keyskills :
design reviewchange managementbusiness technologydata servicesaccess managementcpuproject administrationsqloracle databaserelease managementtechnical design

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