hireejobs
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Technical Support Executive

1.00 to 3.00 Years   Hyderabad   27 Dec, 2021
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / Helpdesk,General / Other Software
EmploymentTypeFull-time

Job Description

Specialists in creating high performance offshore teams for the hi-tech industryCareers CAREERS Technical Support Executive Location: Hyderabad The Opportunity: Come Build the Next-Gen Hi-Tech Product Platform As a Technical Support Executive you will be responsible to ensure concerned technical teams are engaged in a timely manner to address technical issues. If you thrive in a dynamic, collaborative workplace, we provide you an environment where you will be challenged and inspired every single day. If you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish working with us. Key responsibilities: Monitor the ZenDesk Ticket system for any unassigned tickets from the customers Acknowledge and respond to the customers within the defined SLA s Assign the tickets to the technical teams within the defined SLA s Handle the calls from the customers and engage the appropriate teams for any further assistance Basic knowledge of the following technologies Google docs and sheets MS Office CRM Tools like ZenDesk Knowledge on SQL, Networking, Windows server, Linux will be an added advantageThe kind of people we look for: 0-3 years of experience. Good team player who keeps the team success before individual achievements Ability to adhere to defined processes and procedures to ensure SLA s are met Should demonstrate an aptitude and appetite for learning newer technologies Ability to collaborate with cross-functional teams Must have excellent communication skills English, Written and Verbal Willingness to work in a 24/7 team in rotational shifts About Gaian Solutions:Gaian Solutions is a 13-year-old product organization and a leading edge provider of products and solutions to the media and entertainment industry.

Keyskills :
troubleshootingdata sciencecontent deliverywindows servertechnical supportcustomer relationspublic transportcustomer servicecontent services

Technical Support Executive Related Jobs

© 2019 Hireejobs All Rights Reserved