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Product Support Representative

8.00 to 10.00 Years   Indore, Pune   09 Dec, 2021
Job LocationIndore, Pune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0%Java Production Support Pune-8-10 Yrs Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamThis position is responsible for the day-to-day, business-as-usual, support of the Unix server environments. This includes the installation, configuration, and maintenance of the Unix environments.What you will be doing

  • Work with internal support functions and onsite teams in resolving / preventing issues / escalations
  • Should be supporting in US Business Hour
  • Mentor staff to ensure all duties are performed in an accurate and timely manner.
  • Plans and maintains efficient operations by designing, implementing and evaluating level one operations process.
What you bring:Experience: 8-10 yearsJob Locatiion: IndoreGood understanding of Software Development Life cycles Good understanding of client/server topology A proven track record in delivering work to schedule and specification Degree level education (in related subject of computing, maths, science, engineering) or equivalent Experience with application monitoring (Splunk, CheckMK) whether it be COTS or in-house developed processes Experience/knowledge in Release Management - Jenkins, Ansible, Git, Application deployment methods in general Knowledge on Tooling experience- ServiceNow/ Remedy and Process experience- Incident management, Change management, Problem managementAdded bonus if candidate have: Experience of Internet applications and/or the FinTech industry Knowledge of Networking, Firewalls, F5 load balancers and F5 global traffic managers ITIL Service Management certifications Experience of Cloud based technology (i.e. AWS, Azure) minimum novice proficiency Basic scripting commands Bash, Perl/Python experience may be helpful in some instances Source code control Experience of card processing security Middleware experience / exposure - Weblogic, OHS, Coherance
    Added bonus if you have:
    • Knowledge of FIS products and services
    • Knowledge of financial services industry
    • Knowledge of basic financial analysis principles and ratios
    What we offer you
    • An exciting opportunity be a part of World s Leading FinTech Product MNC
    • To be a part of vibrant team and to build up a career on core banking/payments domain
    • Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
    • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
    • A broad range of professional education and personal development possibilities FIS is your final career step!
    Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass,

    Keyskills :
    online privacychange managementfinancial analysisfinancial servicesproduction supportrelease managementservice managementincident managementbehavioral training

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