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Job Location | Indore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
* JOB DESCRIPTION Basic Information Position Title Relationship Leader Business Accounts Grade/Level As per structure Vertical Branch Banking Location Liability Branches Business Liabilities Department Liabilities Sales Organizational Relationships Position Reporting to Cluster Manager - Business Account Direct Reports if any Bank Officer Business Account Team (If any) Qualification Graduate; 1st division in 10th, 12th and Graduation Relevant Experience Banking experience of 4-6 years, Vintage Local - must have worked in the same city for >=3 years Stability 3 years in one company ++ Functional Competencies Excellent Communication - Verbal & Written Good Presentation Skills Good Analytical & Training abilities Behavioral Competencies Empathy towards Sales Channels & Customer Positive Attitude, Social Energetic, Go Getter attitude, Team handling Job Responsibilities Financial Responsibilities Acquisition of current accounts Ensure value enhancement in the mapped portfolio. Drive customer acquisition Manage and analyze portfolio quality Develop Sales Pitch, Brochures, Collaterals, Sales Aids in collaboration with marketing Non Financial Responsibilities Define and ensure effective / active customer engagement, customer life cycle & campaign management framework Manage, mentor and motivate the BO s (CA) team and evaluate and recommend the appropriate programs for differential training needs Co-work with BOs (CA) team to define and improvise product related branch. Ensure Sales process adherence & desired productivity of BO s (CA) Ensure that team of BO s (CA) meets AU Performance standards (APS) Develop and continuously upgrade new innovative sales channels & techniques to maximize productivity Ensure catchment mapping & scoping for the CA business with the help of BO s (CA). Conducting market / competition analysis Implement the sales monitoring mechanism to measure the productivity of the team Ensures high levels of customer service orientation and application of bank policy Manages the team of current accounts with an end result of building a quality portfolio in line with the budgets Continuous training and mentoring of team to keep them updated and motivated Ensuring productivity benchmarks of the team Driving various marketing activities through the Team with the help of different Product Team Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled Query Management of Branches & others,
Keyskills :
customer service orientationlife cycleteam handlingsales processbranch bankingtraining needscustomer servicequery managementquality standardsvalue enhancementcampaign managementcustomer engagement