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Phone Banking Officer

0.00 to 4.00 Years   Jaipur   17 Mar, 2023
Skywings Advisors Private Limited
Job LocationJaipur
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    - Handling Of Outbound Calls Of Customers Regarding Card Control- Clarifications & Queries On Transactions Declined Due To Card Control Not Enabled- Renewal And Upgrade Customers For Welcome Call/Feature Enforcement- Responding To Customers With The Resolution Within The Defined TATs- Answering Customer Calls Within The Specified Call Answer Time- Attempting To Delight The Customer By Striking A Relationship And Fulfilling Needs- Call Back To Customers In Case Of Any Unresolved Queries Etc.- Appropriately Escalating Cases To The Supervisor.

Keyskills :
telemarketingcustomer carevoicecustomer supporttelecomtelecom salestelecallingcustomer service

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