Senior Manager - Human Resources

Job Description

About Narayana Health:Narayana Health is headquartered in Bengaluru, India, and operates a network of hospitals across the country, with a particularly strong presence in the southern state of Karnataka and eastern India, as well as an emerging presence in northern, western and central India. Our first facility was established in Bengaluru with approximately 225 operational beds and we have since grown to 21 Hospitals + 1 Cayman Islands and 6 heart centres, 19 primary care facilities across India and an international hospital in the Cayman Islands. The group now features over 5,859 operational beds through a combination of greenfield projects and acquisitions. We believe that the Narayana Health brand is strongly associated with our mission to deliver high-quality, affordable healthcare services to the broader population by leveraging our economies of scale, skilled doctors, and an efficient business model.In aggregate, our centres provide advanced levels of care in over 30 specialties, including Cardiology and Cardiac Surgery, Cancer Care, Neurology and Neurosurgery, Orthopaedics, Nephrology and Urology, and Gastroenterology.For more details please refer to our website at : https://www.narayanahealth.orgAbout Narayana Multispeciality Hospital, Jaipur:NH Jaipur is a 330 bedded multispecialty tertiary care hospital, located at Pratap Nagar in the Southern part of Jaipur. The hospital is in a sprawling 4.7-acre campus and offers high quality affordable medical care to the people of not only Rajasthan but also the bordering states of Uttar Pradesh, Haryana and Madhya Pradesh. The hospital is defined by its multi-disciplinary approach to provide holistic healthcare to its patients. NH Jaipur has one of the best teams of specialists trained in top institutions in India & abroad bringing in international experience to treatments and procedures.Job Purpose:Responsible for all HR activities within the hospital and to support the different department and function Heads in the hospital and the people agenda for the unit.Roles and ResponsibilitiesStrategic Planning

• Develop and implement an annual agenda for HR strategy in line with the business plan
• Formulate HR plans, policies & procedures according to organizational objectives
• Diagnosis of existing plans and policies with impact analysis and legal compliance

Compensation Management

• Review pay structures and make recommendations for pay rises in consultation with dept heads
• Creating the platform for compensation review with control on budget and its utilization
• Manage and review the variable pay process

Payroll Management

• Ensure timely and accurate processing of salary and other monetary pay-outs
• Audit payroll function to ensure legislative compliance
• Review the payroll reports to units and payroll MIS
• Oversee continual improvement and standardization of payroll operations and systems

Recruitment Management

• Manpower Planning in conjunction with business requirements
• Develop the recruitment, selection and vendor management processes
• Standardization and formalization of hiring and assessment methodologies across units
• Analyze and improve recruitment operating metrics

Employees Relations Management

• Set up policies and procedures for effective settlement of employee grievances
• Enhance Organization communications for a positive work environment
• Ensure proper management of staff amenities with occupational and health safety

Training and Staff Development

• Identify the areas for staff development and explore new skills to enhance productivity
• Measure the training cost with the customer and employees satisfaction scores
• Ensure the implementation of NABH guidelines for training with proper audits
• Build a plan for leadership development and succession planning
• Manage the performance appraisal process and create models for performance review

Human Resources Management Information Systems

• Manager data quality measurement metrics
• Ensure the transition and documentation of HRIS Knowledge within the hospital

Compliance and Employee Benefits Management

• Review and measure the insurance benefits to all associates and timely settlement of Insurance Claims
• Proactive IR management with speedy disposal of the Litigations
• Ensure proper compliance of PF, ESI AND LWF and closure of Audit NCs within the due dates

People Management

• Organize, direct, and manage the unit HR teams in consultation with the unit Facility Director
• Recruit, develop and train a professional staff with sufficient knowledge, skills and experience

Desired Candidate ProfileEducation & Experience:

• Graduate / Post Graduate
• 12 - 15 years of relevant experience.

Knowledge and Skills required:The ideal candidate should -

• Should possess excellent communication skills both written and spoken.
• Should be good at interpersonal skills and be able to demonstrate highest level of professionalism.
• Healthcare experience would be preferred.
• Should be able work independently with little or no guidance.
• Must be results driven with proven track record.
• Must be willing to travel extensively to various hospitals under the group.

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Keyskills :
misltdhr strategyaccountancyfinanceemployee benefitsbehavioral trainingdata qualitycompensation reviewimpact analysishealth care servicescardiac surgerystaff developmentsalesprimary carevariable paypay structuresperformance appraisal proc