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| Job Location | Jaipur |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 6 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job DecriptionPlan resource ensuring reliability/ quality of underlying dataCreate/ manage staff schedule to furnish task on daily basisMeasure & incorporate ShrinkagesReport of data/ observations real time basedOptimize operational metricBe an advocate WFMDesired Candidate Profile:Min 1 year of experience in BPO as ManagerMust have knowledge of Macro / Manpower planning / Scheduling & forecasting / InvoicingMust know about RTA, capacity planning Comfortable with rotational shiftsExcellent communication skillsSalary2 Lac To 6 Lac P.A.IndustryITES / BPO / KPO / LPO / Customer Service / OperationsWork Experience2 - 5 YearsQualificationOther Bachelor Degree,
Keyskills :
customer servicecapacity planningmanpower planningbpokportaitesmacrosalaryplanningscheduleanalyticsoperationsschedulingforecastingcommunicationCapacity UtilizationMXGCapacity ManagementCapacity Assessment