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Network Engineer L2

5.00 to 9.00 Years   Kochi   02 May, 2021
SOFOMATION ENERGY CONSULTANTS PRIVATE LIMITED
Job LocationKochi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Service (International),Networking
EmploymentTypeFull-time

Job Description

We are - SOFOMATION - a human resource staffing agency providing highest standards of quality and professionalism. We pride ourselves on our efficient, professional and yet personal services both to our clients and applicants and our ability to supply the right staff complements the recruitment needs of our esteemed client.Job opening with one of the leading Company Key Responsibilities Your activities and duties may include but not limited to:

  • Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services
  • Troubleshoot and resolve complex WAN issues in coordination with carriers & suppliers
  • Responsible for improving performance for the customer network, devices and services
  • Responsible for cross functional coordination to resolve internal and customer related issues
  • Execute project tasks, including but not limited to gathering customer technical requirement, configuring router, switches, firewalls and other associated network devices if any.
  • Creation of MOP/SOP and responsible for change management
  • Assist is creation of Root Cause analysis (RCA)
Key Competencies
  • 5 to 9 yrs. of experience in technical network support role preferably in Managed Services or Telecom provider environment.
  • Strong industry based technical aptitude (e.g.TCP/IP and Application layer protocols)
  • Good troubleshooting experience on multiple networking platforms and technologies (Cisco, Huawei, Juniper etc.)
  • Good knowledge and troubleshooting experience on DSL, ISDN, Ethernet, IP, 3G/4G and networking protocols (eg. SNMP, DHCP, DNS, HSRP, Routing protocols like EIGRP, OSPF, BGP etc. and switching protocols like VLAN, Trunking, Dot1x, STP etc.)
  • Good knowledge on GRE, IPSEC VPNs, NAT/PAT
  • Good knowledge on MPLS, QOS and other advanced network technologies
DesirableExperience in working with managed services or telecommunication provider
  • ITIL Service Management Foundation accreditation
  • Knowledge on Voice technology
Key Qualifications
  • Bachelors Degree Or relevant experience & proficiency
  • CCNA Must be Valid and also CCNP in Routing & Switching (Atleast 1 Paper Must be completed)

Keyskills :
supplyrecruitmentresource staffingpermanent placementtemporary staffingrecruitment advertisingpersonal servicesresource managementit recruitmenterrandslifestyle managementresource coordinationproblem sensitivitysocial perceptivenessagency

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