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Account Manager

1.00 to 3.00 Years   Kolkata   29 Oct, 2020
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Client Responsibilities -

  • Managing a portfolio of reputable clients, from different sectors ( FMCG giants, E- comm start- ups, Professionals, leading news channels etc) .
  • Establish and maintain regular and appropriate communication with the key contact (s) for the client through meetings, emails, calls.
  • Ramp up new clients quickly and efficiently - meet requirements and set clear expectations.
  • Ensure that clients are managed profitably - give strategic advice to support their growth plans.
  • Grow revenue from existing client relationships - understand client needs/requirements in order to contact with appropriate product/services information
  • Retain existing clients and manage dispute resolution
  • Work with dedicated Senior Manager to manage overall client experience
  • Perform delivery of client strategy in regular Account Review face- to- face presentations
  • Learning, understanding and advising clients on how to use our technology
Collaboration responsibilities -
  • Work closely with internal counterparts to lead affiliate initiatives across territories
  • Work closely with publisher services to identify partnership opportunities to grow our business
  • Working closely with Analyticsrsquo team to help interpret data and build more effective strategies
  • Work with other channel counterparts to provide full experience to clients
  • Plan communication activities for your accountrsquos campaigns
  • Developing, maintaining, and extending relationships internally and externally
  • Taking on 1- 3 internal projects per year
// Digital Marketing Account Manager Account Manager Key Requirements: Technical /functional expertise -
  • 1 years of digital marketing experience including client service (agency, client or consulting)
  • Degree in a Marketing field preferred
  • Competent in Microsoft Office programmes - particularly Excel (intermediate) and PowerPoint
  • Experience in strong client relationships, reinforced by building trust, advising and upselling
  • Detailed Digital Marketing Strategy skills (knowledge of key drivers and trends ) ability to be proactive by reading data and coming up with innovative solutions for each client) .
  • Excellent time management and communication skills together with the ability to be flexible and creative.
  • Web literate (tracking analytics and methods)
  • You have a passion for digital marketing, innovation & start- up culture.
You may have worked in the following capacities: Marketing Services Account Manager, Digital Marketing Account Manager, Online Marketing Account Manager, Agency Account Manager. For the right candidate we offer * A dynamic, entrepreneurial culture * Competitive compensation & benefits Freshers willing to learn the tricks of trade are encouraged to apply for paid internship ,

Keyskills :
digital marketing experiencetime managementonline marketingmicrosoft officeadvising clientsdigital marketingmarketing strategydispute resolutioncommunication skillsclient servicesetcompensationbenefits

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