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Assistant Manager - AR Collections

3.00 to 6.00 Years   Kolkata   19 Apr, 2021
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Assistant Manager, AR Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/ExceptionsResponsibilities

  • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
  • Respond to email /phone queries related to disputed invoice
  • Research and analyze the disputes/deductions in ERP
  • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
  • Find opportunities and recommend solutions for process and automation improvements
  • Daily reporting of individual portfolios to track and supervise the past dues
  • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
  • Work as a phenomenal teammate to process any Adhoc request in a timely manner.
  • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly.
  • Call out problems to senior staff members and or management as appropriate.
Qualifications we seek in youMinimum qualifications
  • Any Graduate
  • Strong Communication Skills (verbal and written)
  • High Energy level
Preferred qualifications
  • Good customer handling skills
,

Keyskills :
salesmisaccountstatbankingcustomer focuscustomer serviceequipment supplycustomer handlingcommunication skillscollections strategy

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