| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job Title: Customer Service ExecutiveQualifications: Graduate / Post Graduation in any streamKey Responsibilities: Skills Required: Experience: 1 - 3 yearsLocation: KolkataAnswer calls/ wsp professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Refer unresolved customer complaints to designated departments for further investigation.Follow up to ensure that appropriate actions were taken on customers requests.Good communications skillsEquity market knowledgeAbility to listen and active problem solving skillsGood interpersonal skillsAbility to handle pressureAbility to upsell / cross - sell our other offerings based on the need analysisAbility to ensure minimum turn around time for all query resolutionAbility to ensure high customer satisfactionShould have a profound knowledge in Excel,
Keyskills :
customer servicesalesmisaccountsinsuranceequity marketproblem solvingcustomer complaintsturnexcellistenrecrecProblem AnalysisPlanningProblem SensitivitydingOperation MonitingDecisionMaking