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| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Overview:Being a customer first company, Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times. This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about Bengali entertainment.Job Role:Responsibilities1. Conversing with around 200 customers on calls on a regular basis2. Understanding customer issues and help resolve the same3. Check account status for customers4. Inform customers of current promotions5. Change a detractor to a promoter6. Retention and new customer acquisition7. Communicate any problems or issues to management for resolution,
Keyskills :
customer supportfitinformbengaliretentionmanagementSweatersWebPDMTrimsDressesFittingOuterwearTechnical DesignSpecsMedidataOC RDCCRF designSAE ReconciliationOracle RDCTops