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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Security / Detective Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Reporting To: Assistant Facility Manager (AFM) / site in chargeTo oversee all housekeeping activities in the facility & ensure high standards of housekeeping, cleaning and upkeep are maintained.To ensure timely and accurate updation of HK Checklists & facility reports.Duties & Responsibilities Prepare shift rosters (Monthly) for House boy, office boy Pantry staff & all other housekeeping staff, and communicate the same to them 04 days advance (i.e. by 27th of every month)Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day.Meet the housekeeping staff during the shift to discuss and communicate priorities for the shift and address their complaintsInspect the turn out and attendance of the staffTake rounds of the front office and lobby to ensure high standards of housekeeping and hygiene.Take Round of the complete facility (at least twice in a shift) to supervise work of houseboy, office boy & pantry staff.Take rounds of the facility (twice in a shift) to oversee cleaning process, garbage disposal, condition of wash room, pantry areas, conference & meeting hall, Outer Area, etc. identify issues.Guide & motivate Housekeeping and pantries staff to meet quality standards.Escalate all incidents, issues and pending problems, of the day to AFM / FM in writing on daily observation sheet - HKEnsure planning and execution of all preparation (such as cleaning, stationery, snacks, lunch etc.) required for Conference & meeting HallsOversee the upkeep of indoor plants and report any abnormality or if change of plant required to AFM / FMOversee the operation of pantry and reprographic equipment during the shift, identify issues, provide solutions & escalate all unaddressed issues to FM / AFMProvide management advice to Helpdesk operators for escalated issuesAll other duties as assigned by FM / AFM.Employee Specification & Key Competencies Able to handle manpower, people management skills, inter departmentalcoordination and ability to interact with a wide range of client staff and demandsKnowledge of Occupational Safety requirements / EHSKnowledge of House keeping material & processes.Able to work on Computer System and proven ability to manage daily activities using various systems.Demonstrated experience with continuous improvement initiatives highly desirableDemonstrated experience with client reporting and preparation of various reports.Updating of Shift Registers & Checklists for HousekeepingPreparation of Staff Rosters Planning, Deployment & leave management.Proper turn around & absenteeism of all housekeeping staff.,
Keyskills :
people management skillsfront office customer serviceclient reporting leave managementpeople management management skillsmanagem