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| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Web / Mobile TechnologiesSales / BD |
| EmploymentType | Full-time |
Develop new features for the Company s products.Maintain, support & enhance existing product features.Design, estimate, code, document, debug, unit-test, and fix bugs.TestingBe a part of the QA/testing group, which is responsible for all aspects of software testing for Kovair products or applications.Understand the company s products and applications, in detail that are required for software testing.Execute test plans, test cases and test scripts to detect problems and ensure the quality and success of the software applications. These include both manual and automatic testing methodologies.Customer SolutionsPerform product configuration for customer solutions.Discuss and understand use cases with customers prior to demos and POCs for them.Perform real time Product Demos to prospects & customers.Help in the development of appropriate product collateral and customer focused presentations for Kovair s products and other products as assigned.Technical SupportProvide technical support on company s products or services for all customer requests and inquiries.Communicate with customers by phone / email on product related general queries.Manage Defect Resolution Process Understanding reported defects, ability to recreate defects locally, analyzing and coordinating with engineering teams for defect resolution.SalesUnderstand the company s products and applications, in detail that is required for salesMaking cold calls, lead generations & fulfilling target based sales of the company s product & applications.,
Keyskills :
usecases testcases testscripts customerfocus softwaretesting sales email demos design manual testing scripts software features collateral engineering presentations ActivityDiagrams echnicalsupp ContextDia