South Asia E-Business Senior Advisor - Integration Architect

Job Description

E-Business Senior AdvisorWe put the same vision into optimizing the online user experience as we do in creating game-changing products. This is where our E-Business professionals come into their own. They are industry experts on emerging technology. They manage the development, implementation and coordination of cutting-edge internet marketing strategies while driving merchandising product placement, promotion and content to optimize conversion and consideration. The team also leads on campaign management, product launch, online merchandising and end-to-end conversion.Join us as a Global Integrations Architect for South Asia, based out of India. This GIA is responsible for direct integration of Dells APJC & Global customers into the PremierConnect B2B platform. B2B online solutions are offered to Dell s larger customers across all business verticals and are a key component to Dell s online strategy in the Relationship business to differentiate Dell from it s competitors.The position is responsible for providing a superior customer experience through professional management of Online integration projects that are often key contractual and escalated priorities for both our customers and business partners. The role involves acting as B2B Site Lead for the South Commercial Online program and working jointly with customers and internal teams (and 3rd Party integrators as needed) to scope customers Online requests to determine and deliver the most effective solution.The GIA develops and executes project plans, including project scope, project kick-off, timeline, testing, production implementation and support; and key stakeholder communications. The successful candidate must have technical project management experience while effectively working directly with customers. He/she must be adept at handling multiple tasks and projects simultaneously while working with various support organizations, including Sales, Product Management, B2B Deployment Team, Premier Helpdesk, IT, Invoicing and Finance, to deploy these solutions. Above all, the candidate is expected to proactively take ownership of the projects assigned to them and drive for results.The GIA handles the enablement of electronic transactions such as Punchout Catalogs via the customer s Premier site (or Buyer Hosted Catalog solutions), Premier direct transactions and Global portal transactions. They will be expected to lead any migrations to new eCommerce platforms for current online customers.Knowledge, Skills, Education and Abilities:

• The ideal candidate has strong existing functional skills in Online integrations/electronic ordering/punch-out/online ordering, strong analytical skills, testing experience and ability to work effectively with Dell customers, business partners, and 3rd party integrators.
• Strong customer and business-facing communication skills are required along with a heavy emphasis on project analysis, problem-solving, project management, negotiation and organizational skills.
• Online integration technical knowledge preferred including various protocols such cXML, xCBL, OCI, EDI, webMethods
• Experience with Dells Premier Page site, GCM, Gii and OST.
• Experience with ERP systems such as Ariba, SAP, Oracle, Peoplesoft, Hubwoo/Perfect Commerce, etc. and Market sites is required
• 5-7 years proven experience in this field

Additional qualifications include:

• Strong knowledge of e-Business technologies, process definition, and escalation management.
• Prefer a Bachelor s degree or equivalent with at least eight years of professional experience in a related field.
• Project Management certification, eg. PMP, PRINCE2 is a plus.
• Experience working with an international client base and with remote and virtual teams is preferred.
• Strong English communication skills mandatory

Here s our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.What s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.We started with computers, but we didn t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what s next in technology, starting today.You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here .Application End Date: 15th December, 2021Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here .,

Keyskills :
blackberryauditingproject plansproduct launchdocumentationvirtual teamsdatabase design