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Subject Matter Expert Citrix Administrator

7.00 to 8.00 Years   Kolkata   18 Feb, 2020
IBM India Pvt Limited
Job LocationKolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

Your Role and ResponsibilitiesIf you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here. What will you do

  • Prioritize major incidents based on business impact to the client
  • Adopt the given technology to meet the drift of customer and business requirements.
  • Set up a medium to large extent office, support data center services, remote servers, and set up remote site by configuring needed infrastructure
  • Analyze and research options for collaborates with exiting external systems
  • Participate in architectural planning for service management and service assurance
  • Perform solution testing, debugging and refinements to produce the required end-product
  • Prepare program-level, user-level documentation on an as-needed-basis
  • Provide and receive technical direction as required to ensure program deadlines are met
  • Managing Vendor and Customer relationship
  • Monitor systems performance and ensures compliance with security standards
  • Enforce drop dead time to prevent outage outside of change window
  • Provide updates / communication to senior management on the status of Citrix support related incidents
  • Lead daily Operations meetings provided there are no P1 incidents running
  • Aid with identifying problem management trends
We, at IBM, always believe that it is extremely important to have the right person for the right job and you are a perfect fit to this strategy. We want people with the ability to learn; who are ready to put good ideas into action We wish you great success in your career and encourage you to bring your best self to work with IBM. Culture IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status. Please Beware. Of misleading advertisements and fraudsters issuing Offer Letters, on behalf of IBM in exchange for a fee. We recommend you to Stay Alert. Read more here http://ibm.co/2fwBkyK . To avoid any instance of fraud, when receiving communication from IBM, look for this authentic IBM e-mail format: XYZ@in.ibm.com. Required Technical and Professional Expertise
  • Minimum 7+ years of experience in Citrix Admin environment
  • Experience working on Citrix deployment and Security & Management along with expertise in Citrix- RES
  • Hands-on knowledge on user administration (performance tuning of Citrix) along with Infrastructure team to coordinate updates and patches
  • Experience on implementation and troubleshooting skills of Citrix NetScaler (Access Gateway, Load Balancing) and XenApp/XenDesktop 7.12 to 7.18 suite.
  • Proven ability implementing Best Practices, Optimization, Fine Tuning skills on citrix Infrastructure (Inclusive of Storefront, DDCs, PVS)
  • Proficient in granular level of monitoring and management skills in identifying potential issues proactively on core citrix infrastructure
  • Demonstrated ability in technical implementation skills on creation of golden Image (Manual/ Automated Build), vDisk sealing Process (Manual/Automated)
Preferred Technical and Professional Expertise
  • Proficient in working with high availability environment along with alignment to process (ITIL)
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications
,

Keyskills :
customer relationssla qualitysme reportingbusiness impact analysis data centerit services

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