Subject Matter Expert- Tivoli Monitoring Administration

Job Description

IntroductionIntroduction : At IBM, work is more than a job - its a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things youve never thought possible. To lead in this new era of technology and solve some of the worlds most challenging problems.Your Role and Responsibilities You and IBM India IBMs Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever. We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award Best Employer of People with Disabilities and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace We advocate for fairness and equality as everyone is, and always has been, welcome at IBM. Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry. Business Unit Introduction Our IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services. Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation. Who you are As a Technical Expert , you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here What you will do

• Responsible for installation and configuration of TSM v 5.x, 6.x,7.x, 8.x Master Server, Media Server, and Clients across various Operating System platforms
• Install and configure TSM v 6.x,v7.x and 8.x T on and migration TSM Master, Media and Clients on UNIX, Windows and Linux environments
• Upgrade TSM for all UNIX, Linux and Windows
• Implement clustering mechanism to lower the administrative tasks
• Work on Client-Server architecture for one-to-one and one to many connections

How we ll help you grow:

• You ll have access to all the technical and management training courses to grow your expertise.
• You ll learn directly from expert developers in the field; our team leads love to mentor.
• You have the opportunity to work in many different areas to determine what really excites you.

We wish you great success in your career and encourage you to bring your best self to work with IBM. Culture IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status. Please Beware. Of misleading advertisements and fraudsters issuing Offer Letters, on behalf of IBM in exchange for a fee. We recommend you to Stay Alert. Read more here http://ibm.co/2fwBkyK . To avoid any instance of fraud, when receiving communication from IBM, look for this authentic IBM e-mail format: XYZ@in.ibm.com. Required Technical and Professional Expertise

• Minimum 7+ years of experience in M&EM environment
• Hands on experience with ITM6 , APM 8 and ITCAM Agents
• Install, configure and manage ITM core components(TEMS, TEPS, TDW etc.) ,OS agents and ITCAM Agents
• Proficiency with IBM GSMA Architecture knowledge
• Good hands on experience on writing situations and create new custom Agents with agent Builder as per Customer requirements
• Customizing and meeting Operations teams requirements
• Integration scenario knowledge with Event Management system (Netcool suite of products)
• Proficiency with Operating Systems such as UNIX (Solaris, Linux, AIX etc.) and Windows.
• Proficiency with various scripting and coding methods such as PERL/CGI, Shell/Batch, XML, SQL.

Preferred Technical and Professional Expertise

• Knowledge of application dependency mapping and business service management
• Analyse and research options for interfaces with exiting external systems.
• Participate in architectural planning for service management and service assurance.
• Need to involve in solution testing, debugging, and refinements to produce the required end-product.
• Capable of preparing program-level, user-level documentation on an as-needed-basis.
• Provide and receive technical direction as required to ensure program deadlines are met.
• Experience working with and understanding of Enterprise Management systems and processes is desired.
• ITIL V3.0 Foundation certified

About Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. Its a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, What else is possible GTS is the place for you!Your Life @ IBMWhat matters to you when you re looking for your next career challenge Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.What matters to you when you re looking for your next career challenge Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.,

Keyskills :
it servicesclient serverservice levelimpact analysisaudio masteringevent managementmanaged servicessupport servicestechnical supportoperating systemsmanagement system