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Job Location | Kolkata |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Consumer Durables / Electronics |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Operations Manager - Delivery Executive Experience Kolkata Operations Field Operations Full Time Employee In 2014, with a few restaurants on board, Swiggy started the hyperlocal journey, offering food delivery services within Koramangala, Bengaluru. Today, backed by the latest round of Series - H funding, and with presence in over 500 cities across the nation, the brand is Indian s leading food ordering and delivery platform. Backed by technology and a growing fleet of over 200,000 Delivery Partners, Swiggy today enables over 140,000 Restaurant Partners who leverage our expertise, to provide unparalleled convenience to consumers across India. Swiggy s technology - led approach to solving for hyperlocal, offers a hassle - free, fast and reliable delivery experience for consumers. A 10000+ strong workforce is at heart of this journey, paving the way for the future of hyperlocal experiences. Want to be a part of this journey. Join us The operations team at Swiggy is responsible for delivering great customer experience through best - in - class delivery times and maximum serviceability. While we make our efforts in achieving these objectives, we also already have Indias largest delivery fleet and we are heavily focused on ensuring a great DE experience. We hope to make Swiggy the platform of choice for anyone in the country looking for a delivery job. Central Operations strategy : Leads strategic thinking on operations through thinking about new products and setting up new processes. This team works closely with product team on solutioning and with city operations teams on execution City Operations teams : Manage operations effectively to drive positive customer experience and optimise cost to support the overall business P&L. The city teams also work with central operations team on rolling out new products and processes to drive ops excellence and build sustainable operations Roles & Responsibilities -
Keyskills :
salesdelivery customer relationsmarketing managementcustomer experience management driving resultsinsurance claims