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| Job Location | Kolkata |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job Role of Technician Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, minutes, VOIP and more. Deliver service and support to end- users using and operating automated call distribution phone software, via remote connection or over the Internet. Accurately process and record call using a computer and designated tracking software. Multi- tasking capabilitiesGiving connection to agent Qualification Sound Knowledge on hardware and new technologiesITI / technical or Equivalent degree2- 5 years of experience as technician in outbound BPO. ,
Keyskills :
email clientsvoipemailsoundhardwaresoftwareoutbounddiagnosedistributionconnectivityMac MailEmail ArchivingWeb ChatWindows MailEmail HostingWebmailEmail StrategyEmail EncryptionEmail Analytics